The best learning comes from the best questions. When connecting with people, knowing how to ask questions is the gateway to gaining true insight into...

From the Harvard Negotiation Project—which brought you the megabestseller GETTING TO YES—this practical guide will help you handle your most difficult conversations with confidence and...

Intercultural Communication in Contexts examines communication in multicultural relationships and provides the tools for effective communication amid cultural, ethnic, and religious differences in domestic and global...

Intercultural Communication: A Contextual Approach introduces students to the fundamental topics, theories, concepts, and themes of intercultural communication. Best-selling author James W. Neuliep presents a clear...

This book is a "short course"on public speaking to become an accomplished speaker. It presents key ideas andinsights about public speaking, presentation skills, and communication...

Intercultural Crisis Communication poses pertinent questions and provides powerful responses to crises that have characterised the modern world since 2010. Language mediation in situations of...

This is perhaps the greatest tool ever developed to help leaders and employer of all-levels develop the much-needed communication, conflict management, and coaching skills that...

What if nobody came? What if everyone came? These are the thoughts I had going through my head in the minutes leading up to my...

Global Communication: A Multicultural Perspective, Third Edition brings together diverse issues and expert perspectives of twenty-two notable and accomplished communication scholars, representing eight countries around...

This highly readable book develops a numanistic, and specifically semiotic approach to multiculturalism. It reveals how semiotics provides fresh and valuable insights into multiculturalism: in...

This book focuses on mediated intercultural communication in the context of globalization. Analyzing social and traditional media using qualitative, interpretive, and critical and cultural perspectives,...

This volume presents in-depth studies on leading themes in education policy and intercultural communication in contemporary Asia, covering empirical as well as theoretical approaches, and...

This book investigates intercultural service encounters (ICSEs) in light of the rapidly globalizing world economy, examining the extant literature on the topic and identifying areas...

Taking a truly global perspective, this textbook presents concepts, theories and applications from the field of intercultural communication in a lively and easy-to-follow style. Covering...

Communicating Across Cultures by Stella Ting-Toomey is a foundational book about mindful intercultural communication through the identity negotiation theory. The book applies this theory to...

Understanding Intercultural Communication provides a practical framework to help readers to understand intercultural communication and to solve intercultural problems. Each chapter exemplifies the everyday intercultural...

Understanding how culture affects the ways we communicate—how we tell jokes, greet, ask questions, hedge, apologize, compliment, and so much more. We can learn to...

This edited research volume explores the development of what can be described as the ‘critical turn’ in intercultural communication pedagogy, with a particular focus on...

Japan is heterogeneous and culturally diverse, both historically through ancient waves of immigration and in recent years due to its foreign relations and internationalization. However,...

What are values? How are they different from attitudes, traits, and specific goals? How do our values influence our behavior, and vice versa? How does...

This book explores the nature of intercultural communicative competence (ICC), a set of abilities required to promote sojourner engagement with diversity during study abroad and...

Exploring Intercultural Communication investigates the role of language in intercultural communication, paying particular attention to the interplay between cultural diversity and language practice. This second edition...

This book opens up new lines of debate in language learning and intercultural communication through an investigation of tandem language learning (a method of language...

Where groups of people gather, there is always an elephant in the room: difference. Elephants are remarkable, complex creatures which take up much space. Likewise,...

Drawing on interdisciplinary theoretical perspectives, this book critically examines intercultural theory and its interrelations with globalisation, education and dialogue in multicultural societies. Applying the ethics...

The effect of religious dogmatism is widely apparent in many aspects of social and cultural life and has a remarkable influence on shaping, deconstructing, and...

In what ways are Intercultural communication vendors and us interacting to ensure safe and effective use? What is Effective Intercultural communication? Meeting the challenge: are...

Race(ing) Intercultural Communication signals a crucial intervention in the field, as well as in wider society, where social and political events are calling for new...

The reader Intercultural Communication: Adapting to Emerging Global Realitiesteaches readers how to adapt to new, emerging global realities. The selected readings focus on significant, new players...

Communication is the expression of our thoughts and feelings, and culture has a significant impact on how we communicate. This is why different cultural groups...

This monograph presents the result of the authors’ scientific research on the development of cognitive discursive approach to issues of intercultural professional and business communication...

Culture has a significant influence on the emerging trends in translation and interpretation. By studying language from a diverse perspective, deeper insights and understanding can...

Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From...

Learning Across Cultures: Locally and Globally is a comprehensive guide to integrating intercultural learning into the fabric of twenty-first century higher education. This updated NAFSA classic...

Intercultural Communication for Global Engagement explores issues and concerns of communication, culture and globalization through incorporating different perspectives including critical, interpretative, psychological, and social. The dialectical...

What is intercultural communication? How does perspective shape a person’s definition of the key tenets of the term and the field? These are the core...

This revised and updated fourth edition of this core textbook builds on the text's established success. It provides the basis of knowledge, understanding and practice...

Intercultural Competence: Interpersonal Communication Across Cultures, Eighth Edition gives students sufficient knowledge, appropriate motivations, and useful skills that enable them to experience how cultural differences can...

Speed, social change, historical inheritance and cultural gaps are key factors which have significant impact on global collaboration and global sourcing. The author explains how working...

From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and...

This handbook brings together 26 ethnographic research reports from around the world about communication. The studies explore 13 languages from 17 countries across 6 continents....

Accessible and lively introduction to the management of cross-cultural communication for undergraduate and postgraduate business students. Drawing on the latest research and incorporating the author's...

With more than 125,000 copies in print, this model for effective personal relationships in a multicultural and multiethnic world has proven successful for many. On...

The Politics of English: Conflict, Competition, Co-existence explores policies and practices that affect the use and position of English. The book discusses the ways in which...

A bold, brain based teaching approach to culturally responsive instructionTo close the achievement gap, diverse classrooms need a proven framework for optimizing student engagement. Culturally...

The way one communicates across ethnicities and cultures can vary, leading to miscommunication and misinterpretation. In a diverse setting, communication is far more complicated than...

RELEVANCE Organizational success in international business depends heavily on the individual’s ability to manage cross-cultural interaction. There is a growing organizational demand to assess and...

The purpose of this book is to provide further awareness of many situations and types of misunderstandings, both within and in cross-cultural settings, focusing on...

“The best-selling author’s creativity is evident throughout. . . . A lively tour through the impulses that cause many of us to cheat, the book...

The best leaders know how to communicate clearly and persuasively. How do you stack up?If you read nothing else on communicating effectively, read these 10...

The five steps to successful selling, negotiating, and managing multi-culturallySay Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies...

The Matrix Model Management System is a much-needed framework for cross cultural expertise. The field-tested Matrix System is an innovative tool for story-based communication, conflict...

Communication and Language play a foundational role in the overall pursuit of equity and social justice in education. Rather, it travels the path less followed,...

Practical negotiating skills, including those needed for cross-cultural negotiations have long been taught in classrooms, along with some of the theory that underpins them. Most...

A new textbook exploring communication in international management. Provides a comprehensive overview of the field, summarising the key theoretical perspectives and introducing students to the...

Diploma Thesis from the year 2007 in the subject Business economics - Offline Marketing and Online Marketing, grade: 1, Berlin School of Economics, language: English,...

Metaphor and dialectic are modes of thinking that influence the ways in which we identify what we have in common with others, how we differ...

Chinese-Canadian conversations were video-taped and micro-analysed. Intriguing findings include the following. 1) The listeners recalled 50% of the information presented by the speakers. 2) Communication...

Seminar paper from the year 2012 in the subject English - Pedagogy, Didactics, Literature Studies, grade: 1,3, University of Potsdam, language: English, abstract: Intercultural competence...

The global developments in Information Technology Enabled Services have transformed customer service encounters which were until recently face-to-face. The major business areas of healthcare, insurance,...

The concept of change-as opposed to continuity-is central to the increasing interest in digital media. However, this focus has not yet been matched by substantive...

Global Business Etiquette: A Guide to International Communication and Customs, Second Edition provides critical information that businesspeople―both for men and women―need to understand the dynamics of...

Featuring several all-new chapters, revisions, and updates, the Second Edition of A Cultural Approach to Interpersonal Communication presents an interdisciplinary collection of key readings that explore how interpersonal...

This project explores what it means to be a native teacher of Japanese in an Australian classroom and how best to balance the need to...

This newly revised edition is both a lively introduction and practical guide to the main concepts and challenges of intercultural communication. Grounded in interactional sociolinguistics...

A first in multimodal/multisemiotic discourse studies this collection of original articles by international scholars focuses primarily on texts from non-English speaking contexts. The illuminating insights...

The informative and wide-ranging essays in this second volume of Borgo Perspectives on Intercultural Communication, by authors from Britain, Bulgaria, Germany, India, Russia and Spain,...

Given the consolidated position of English as the international language for communication in business and management, this book depicts a wide scenario in which to...

In the context of intercultural communication, non-native and native speakers interact with each other and often make use of idioms and other fixed expressions as...

This book views the international university as a microcosm of a world where internationalization does not equate with across-the-board use of English, but rather with...

In Intercultural Communication, the authors draw on their deep intercultural experience to show us how to build successful communication bridges across diverse cultures. The book explores...

This is the first monograph to examine mediated business interaction in Spanish. It focuses on communication between native speakers of Spanish from different Spanish-speaking countries...

As university student exchanges provide participants with increasing opportunities to involve themselves in different academic cultures, it has become crucial to gain a better understanding...

Noted as a complete text matching the unique demands of the workplace environment to student competencies, Business and Professional Communication surpasses the coverage of traditional communication books by...

This book takes a critical look at why issues of language in higher education are routinely marginalised, despite the growing internationalisation of universities. The book...

In the light of upcoming global issues, concerning population, energy, the environment, and food, information and communication technologies are required to overcome difficulties in communication...

Intercultural Communication illustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and...

A whimsical linguistic tour of foreign words and phrases that do not have precise English-language equivalents includes such entries as the world's longest-known palindrome, the...

Cross-cultural communication is no longer something confined to a few specialists in large companies; it is a reality for hundreds and thousands of people from...

Successfully communicating with people from another culture requires learning more than just their language. While fumbling a word or phrase may cause embarrassment, breaking the...