From the Harvard Negotiation Project—which brought you the megabestseller GETTING TO YES—this practical guide will help you handle your most difficult conversations with confidence and...

This compelling and inspiring call to action for leaders at every level helps them find their role and voice in affecting societal and workplace change....

There's never been more discussion around diversity and inclusion in the workplace. From gender pay gaps and the #MeToo movement to Black Lives Matter, it...

Does cultural intelligence increase work engagement? How do you gain cultural intelligence? Is cultural intelligence different from emotional intelligence and social intelligence? Is your level...

The investment in global collaboration technology now exceeds US$45 billion. Professionals who work across cultures face some of the most cognitively, psychologically and emotionally difficult...

Which culture is the “best?” Which group has life figured out, and which is still evolving? Who has it right, and why doesn’t everyone else...

Ideal for every manager who wants to understand and move past their own preconceived ideas, The Leader’s Guide to Unconscious Bias explains that bias is the...

Focusing on individual Black, Asian and Minority Ethnic (BAME) communities such as Irish, Caribbean, South Asian, Chinese and Jewish, this accessible guide brings together key...

In What You Do Is Who You Are, Ben Horowitz, bestselling author of The Hard Thing About Hard Things, turns his attention to a question crucial to...

The Code of Trust is based on the system Dreeke devised, tested, and implemented during years of field work at the highest levels of national security....

Eighty-five percent of CEOs and CFOs believe their culture is not where it needs to be. Whether your organization or team needs to start from...

"This book examines how culture and personal values shape and influence organizational members' actions and behavior, leadership styles, decision making processes, innovativeness, perceptions of corporate...

Spanning Europe, Asia and the Pacific, Encounters with Emotions investigates experiences of face-to-face transcultural encounters from the seventeenth century to the present and the emotional dynamics that...

This book is a practical map that will help you understand the people and demystify the culture of the Arab world - the beliefs, values...

Culture is a concept that’s not easily defined, but impacts all of us. Identifying cultural differences or preferences is an important part of cultural intelligence,...

Culture, Discourse, and the Workplace brings new theoretical and methodological insights to the complex relationship between language, culture, and identity in professional settings. Examining the politics...

How culture evolves through algorithms rather than knowledge inherited from ancestors. From our hunter-gatherer days, we humans evolved to be excellent throwers, chewers, and long-distance...

This book is the result of a collaboration between two authors who share a passion and commitment for coaching. Its aim is to enthuse readers...

Faced with increasing domestic competition from non-U.S. firms and a growing global marketplace, U.S.-based engineering firms have turned their focus to globalizing their services. Understanding...

The focus of this book is to show how Emotional Intelligence (EQ), Cultural Intelligence (CQ) and Spiritual Intelligence (SQ) are critical factors used to help...

Innovative new book presenting intercultural theories and themes in an accessible style, facilitating an exploration of the many challenging and contemporary issues in our society...

What does it mean to be a global worker and a true citizen of the world” today? It goes beyond merely acknowledging cultural differences. In...

In a globalized world, discussions about migration and (inter)cultural identity call for a thorough analysis of the way in which people shape their cultural self-understanding....

Interculturalism, Education and Dialogue is an international collection by renowned scholars who examine the ideological underpinnings of the European model and its global applications. It explores...

Global Business Etiquette: A Guide to International Communication and Customs, Second Edition provides critical information that businesspeople―both for men and women―need to understand the dynamics of...

The Ethics of Cultural Appropriation undertakes a comprehensive and systematic investigation of the moral and aesthetic questions that arise from the practice of cultural appropriation. Explores...

Child psychiatrist and psychoanalyst Astrid Berg states in her introduction that “South Africa is a microcosm.” It is a modern nation, yet many of its...

This study focuses on the many dimensions of cultural intelligence (CQ); during the study, a detailed framework of CQ Dimensions was constructed that later was...

For far too long, the history of the modern era has been written as a history of isolated nation states. This book which presents both...

One by one, the world has become a 'global village' with multicultural societies, where it is unavoidable for us to get in greater contact with...

The exploration of cross-cultural contact in a global and transnational world is essential in understanding how we can learn to live with difference in ways...

The whole world is talking about globalisation and there are so many versions of it that one might as well not talk about it at...

The ethnocentric, the cultural/intercultural and the transcultural mindsets respectively create a cultural wave that spreads across and impacts the sea of time and space and...

"Transculture" or the transcultural approach as an extension and an enhancement of the intercultural approach is the master key that unlocks any culture. Therefore the...

"Race" and Culture: Tools, Techniques and Trainings is a practical resource for trainers who wish to work with the issues raised by racial and cultural...

This is the first edited collection to examine politeness in a wide range of diverse cultures. Most essays draw on empirical data from a wide...

This book takes a critical look at why issues of language in higher education are routinely marginalised, despite the growing internationalisation of universities. The book...

What is the First Step in Developing a Successful Business Relationship with any American Indian Tribe? Understanding that relationships come first and business comes second!...

Workforce mobility and cultural diversity within contemporary international organizations pose unique challenges for managers and HR professionals. Overcoming the challenges of developing and training such...

Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO...