Driven by Difference: How Great Companies Fuel Innovation Through Diversity
Description
Studies show that diverse teams are more creative than homogenous ones--but only when they are managed effectively. The secret is to minimize conflict while maximizing the informational diversity found in varied values and experiences. To do this, both leaders and team members need a high level of cultural intelligence, or CQ.
Expand Your Borders: Discover Ten Cultural Clusters
Description
In Expand Your Borders, you have a compilation of the most important information for improving your CQ Knowledge—your understanding of key cultural similarities and differences. Rather than rehashing the overused stereotypes of Indians versus Brits or Koreans vs. Brazilians, this book provides you with a macro comparison of the most significant cultural similarities and differences you’ll encounter as you travel across today’s multicultural environment—at home and abroad.
Mister Owita's Guide to Gardening: How I Learned the Unexpected Joy of a Green Thumb and an Open Heart
Description
Carol Wall, a white woman living in a lily-white neighbourhood in Middle America, was at a crossroads in her life. Her children were grown; she had successfully overcome illness; her beloved parents were getting older. One day she notices a dark-skinned African man tending her neighbour's yard. His name is Giles Owita. He bags groceries at the supermarket. He comes from Kenya. And he’s very good at gardening
Diversity, Equity, and Inclusion: A Strategy for Facilitating Conversations on Race
Description
Facilitating conversations about race often involves tension, as both the facilitators and participants bring emotional experiences and their deeply held values and beliefs into the room. Diversity, Equity and Inclusion: Strategies for Facilitating Conversations on Race guides facilitators through a process of becoming comfortable with the discomfort in leading conversations about racism, privilege and power.
The Spirit Catches You and You Fall Down: A Hmong Child, Her American Doctors, and the collision of Two Cultures
Description
The Spirit Catches You and You Fall Down explores the clash between a small county hospital in California and a refugee family from Laos over the care of Lia Lee, a Hmong child diagnosed with severe epilepsy. Lia's parents and her doctors both wanted what was best for Lia, but the lack of understanding between them led to tragedy.
The Diversity and Inclusion Handbook
Description
Why should diversity and inclusion matter to you and your organization? The answer lies in that one thing we all strive for: SUCCESS. When team members of all backgrounds are included, valued, and respected for their uniqueness and what they have to contribute, they truly are more creative, more committed, more collaborative, and more motivated to participate to the fullness of their potential.
Inclusion: Diversity, The New Workplace & The Will To Change
Description
In the rapidly changing business landscape, harnessing the power of diversity and inclusion is essential for the very viability and sustainability of every organization. Talent who feel fully welcomed, valued, respected, and heard by their colleagues and their organizations will fuel this growth. We will only succeed in this transformation if those in leadership pivot from command and control management styles to reinvent how we look at people, every organization’s greatest asset.
Inclusive Leadership: The Definitive Guide to Developing and Executing an Impactful Diversity and Inclusion Strategy
Description
The most successful organisations are those with the most diverse and engaged workforces. Studies show an 80% improvement in business performance among those with high diversity levels. When people feel included and able to reach their full potential, they are more engaged, more productive and often more creative. Inclusive Leadership will help you drive culture change using organisational development principles.
Inclusion Dividend: Why investing in Diversity & Inclusion Pays Off
Description
In today's increasingly diverse, global, interconnected business world, diversity and inclusion is no longer just the right thing to do, it is a core leadership competency and central to the success of business. Working effectively across differences such as gender, culture, generational, race, and sexual orientation not only leads to a more productive, innovative corporate culture, but also to a better engagement with customers and clients.
Managing Diversity: Toward a Globally Inclusive Workplace
Description
Successful management of today’s increasingly diverse workforce is among the most important global challenges faced by corporate leaders, human resource managers, and management consultants. In the third edition of the award-winning book, Managing Diversity: Toward a Globally Inclusive Workplace, Michàlle E. Mor Barak argues that exclusion is among the most critical and pressing problems faced by today’s heterogeneous workforce.
Cross-Cultural Connections: Stepping Out and Fitting In Around the World
Description
With the new realities of global interconnectedness comes a greater awareness of cultural diversity from place to place. Besides differences in food and fashion, we face significant contrasts of cultural orientation and patterns of thinking. As we travel across cultures, what should we expect? How do we deal with culture shock? And can we truly connect with those we meet?
Contemporary Leadership and Intercultural Competence: Exploring the Cross-Cultural Dynamics Within Organizations
Description
Featuring contributions from some of the world’s most renowned cross-cultural management theorists and commentators, this breakthrough text explores the cross-cultural dynamics within organizations. The book examines the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence.
The Inclusion Breakthrough
Description
Constant, continuing, and cataclysmic change is causing a major crisis within business organizations today. Faced with constantly advancing technology, unpredictable market shifts, intense global competition, and an increasingly independent ''free agent'' workforce, the only way for an organization to adapt and succeed is to build a ''culture of inclusion'' that nurtures and draws on the talents of a diverse workforce.
Diversity and Leadership
Description
Although leadership theories have evolved to reflect changing social contexts, many remain silent on issues of equity, diversity, and social justice. Diversity and Leadership, by Jean Lau Chin and Joseph E. Trimble, offers a new paradigm for examining leadership by bringing together two domains―research on leadership and research on diversity―to challenge existing notions of leadership and move toward a diverse and global view of society and its institutions.

Opportunities and Challenges of Workplace Diversity

Description
Directed primarily toward undergraduate business majors, this text also provides practical content to current and aspiring industry professionals.Opportunities and Challenges of Workplace Diversity teaches readers to uncover and understand the complexities of managing diversity through a unique dialogue of opportunity.Encourages readers to develop a set of skills they will need when managing diversity in their careers.

Being Global: How to Think, Act, and Lead in a Transformed World

Description
What makes being a global business leader today such a complex task? It’s more than mastering your knowledge of various geographies and cultures, though that is essential. But to succeed, you must also master the complex mind-set and competencies needed to lead in today’s fully globalized world. Not an easy assignment.

Riding the Waves of Culture: Understanding Cultural Diversity in Business

Description
Since its original publication, Riding the Waves of Culture has been considered the definitive guide to one of the 21st century’s most pressing management concerns―effectively leading people and organizations in an increasingly global business environment.The third edition of this business classic brings you completely up-to-date in a world transformed by radical changes in politics, society, the economy, and technology.

Coaching Across Cultures: New Tools for Leveraging National, Corporate and Professional Differences

Description
As coaches and clients increasingly realise, the demands of business mean that it is now vital to integrate, understand and leverage cultural differences across countries and corporations. This work bridges the gap between coaching and interculturalism.This book will show you how to integrate the cultural dimension into coaching and coaching skills into intercultural work.

Managing Cultural Differences

Description
The world of business for all organizations in the twenty-first century is global, interdependent, complex, and rapidly changing. That means sophisticated global leadership skills are required more than ever today. Individual and organizational success is no longer dependent solely on business acumen. Our ability to understand, communicate, and manage across borders, countries, and cultures has never been as important as it is now

American Citizen, Global Citizen: How Expanding Our Identities Makes Us Safer, Stronger, Wiser - And Builds a Better World

Description
Sweeping the globe from Seoul to Amsterdam, London to Japan, American Citizen, Global Citizen is now being released for the first time in the United States.Rather than wait for someone else to fix the problems that face humanity, this book challenges us to realize our global common ground in every aspect of our lives. If you want a richer and more meaningful life, and if you want to pass along a better world for generations to come, then read this book - and share it with others.

Building Cultural Intelligence (CQ): 9 Megaskills

Description
This engaging, interactive book is best suited for any course that emphasizes cultural awareness and understanding, human interaction and cultural communication among diverse populations and the development of specific skills necessary to relate to others effectively.BUilding CQ has been used successfully in workforce training programs, faculty and staff development activities and programs, and “mini-courses” or workshops dealing with professional development.

Multicultural Intelligence: Eight Make-or-Break Rules for Marketing to Race, Ethnicity, and Sexual Orientation

Description
When the first edition of this book was released in 2009, America had just elected its first truly multicultural President and some, either optimistically or naiively proclaimed that the nation had become a "post-racial" society. With a father from Kenya and a mother from Kansas, raised in Hawaii with an Asian sister, Barack Obama referred to himself as a "mutt" at his first press conference.

CQ: Developing Cultural Intelligence at Work

Description
This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider’s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner.Filled with real-world examples and case studies, this book explains how to assess one’s own skills and improve one’s CQ.

Cultural Intelligence: A Guide to Working with People from Other Cultures

Description
This is perfect antidote for overcoming cross-cultural differences, improving workplace communication, guiding solid business relationships, and contributing positively to your organization's bottom line. In this in-depth companion to the Peterson Cultural Style Indicator™, Dr. Peterson defines cultural intelligence and uses a clear and rational approach to explore the skills and characteristics required to work effectively with international clients, customers, and business partners - or inside any team, department, or organization with a rich mix of cultural perspectives.

HBR's 10 Must Reads on Managing Across Cultures

Description
Put an end to miscommunication and inefficiency―and tap into the strengths of your diverse team.If you read nothing else on managing across cultures, read these 10 articles. We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you manage culturally diverse employees, whether they’re dispersed around the world or you’re working with a multicultural team in a single location.

The Culture Map: Breaking Through the Invisible Boundaries of Global Business

Description
Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through cultural differences and decode cultures foreign to your own. Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.

The Cultural Diversity Sourcebook: Getting Real About Diversity

Description
Award-winning text edited by Dr. Bob Abramms and Dr. George F. Simons. This 505-page landmark anthology presents diversity issues with articles from the traditional business press, as well as poetry, pop music, cartoons and theater. Topics include class, spirit, applications, gender, Affirmative Action, dilemmas, alternate models and more.

Diversity Consciousness: Opening Our Minds to People, Cultures, and Opportunities

Description
For courses in Success/Orientation, Diversity Race and Ethnic Relations, Cultural Diversity in the Workplace, Multiculturalism and Inclusion, Education. This work on human diversity integrates personal and organizational perspectives, research, and theories while discussing teamwork, communication, leadership, conflict, social networking, and other issues in the workplace, at school, and in the community.

The Diversity Advantage: A Guide to Making Diversity Work

Description
Powerful information you can put to work right away...this practical book is brimming with insights, answers, resources and tactics-to make diversity and inclusion daily practices instead of intangible concepts. This enhanced and updated edition of The Diversity Advantage: A Guide to Make Diversity Work is a must read for all professionals who want to improve their ability to interact effectively with all types of people regardless of their packaging.In today's global marketplace, having effective diversity and inclusion skills that enhance cultural competence is a must

Cultural Chemistry: Simple Strategies for Bridging Cultural Gaps

Description
Are you fascinated but frustrated by cultural differences? Have you stood on the edge of cultural gaps and wondered how on earth to bridge them? Don't worry, you are not alone. Working across cultures can be very challenging, both professionally and personally, but these cultural gaps can be bridged. Cultural Chemistry combines strategy with knowledge, introducing you firstly to the Four R's - an easy, four-step process for simplifying and improving your cross-cultural partnerships - and then exploring cultural differences, by meeting people and hearing stories from all over the world.

Cultural Intelligence: Improving Your CQ to Engage Our Multicultural World (Youth, Family, and Culture)

Description
Twenty-first-century society is diverse, and Christians must be able to understand other cultures and communicate effectively between and among them. Following up on the bestselling Hurt: Inside the World of Today's Teenagers, this new addition to the Youth, Family, and Culture series explores the much-needed skill of Cultural Intelligence (CQ), the ability to work effectively across national, ethnic, and even organizational cultures. While rooted in sound, scholarly research, Cultural Intelligence is highly practical and accessible to general readers.

Cultural Intelligence: Surviving and Thriving in the Global Village

Description
In today’s global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it’s impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You’ll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations.This extensively revised third edition has been updated with new stories showing cultural intelligence in action.

Handbook of Multicultural Mental Health: Assessment and Treatment of Diverse Populations

Description
The Handbook of Multicultural Mental Health, Second Edition, discusses the impact of cultural, ethnic, and racial variables for the assessment, diagnosis, treatment, service delivery, and development of skills for working with culturally diverse populations. Intended for the mental health practitioner, the book translates research findings into information to be applied in practice.The new edition contains more than 50% new material and includes contributions from established leaders in the field as well as voices from rising stars in the area.

Leading with Cultural Intelligence: The Real Secret to Success

Description
Business today is global - and success requires a new set of skills. But not to worry. Whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With cultural intelligence, or CQ, you can lead effectively in any context.With Leading with Cultural Intelligence as your guide, you'll be able to thrive in any business environment - whether it's across the world or in your own backyard.

A World of Difference: Leading in global markets with cultural intelligence

Description
A World of Difference is by diversity and inclusion consultant at Include-Empower, Felicity Menzies, for employees working in global teams; for managers, human resource professionals; and leaders of global companies seeking to minimise the risks and unlock the strategic potential of cultural diversity. Readers will learn how to develop their own cultural intelligence (CQ) and that of their workforce, as well as best-practices for managing and leading effectively across cultures.This fascinating book assists leaders by providing a proven approach for improving global effectiveness.

Understanding Cultural Diversity in Today's Complex World

Description
No one in this country is untouched by the impact of diversity. Yet, as diverse as diversity is, are too the many different emotions and attitudes evoked by diversity. As a nation, we are not well equipped to deal with the swirling transitions that are converging on us on a daily basis because of the nature of being the most diverse country in the world. This text (in its 4th edition) will well serve the purpose for many who decide to learn and teach the fundamentals of cultural diversity.Although the original intent for the book was to serve as a text for students and employees, this book has also been purchased by individuals who just want to learn more about diversity for themselves.

A Beginner's Guide to Crossing Cultures: Making Friends in a Multicultural World

Description
The global village has arrived. Recent census figures show that communities in the United States are more culturally and ethnically diverse than ever before. And you may be just one of many who find it challenging to build relationships with people from backgrounds unlike your own.How do you befriend an international student or a new coworker from a different country? What can you expect when your church building is shared with a congregation from another cultural group?Why are your words and actions sometimes misinterpreted by others?

In Search of Intercultural Understanding

Description
"In Search of Intercultural Understanding" is a practical guidebook for living and working across cultures. In a hands-on and visual approach, this guide offers new insights and practical advice on adjusting and coping with the experience abroad. With a variety of stories, quotations, exercises and illustrations, the reader is presented with an easy-to-understand survey of cross-cultural issues that will enhance the global experience and provide guidance on becoming interculturally competent.

The Four Skills of Cultural Diversity Competence

Description
Hogan's updated fourth edition of FOUR SKILLS OF CULTURAL DIVERSITY COMPETENCE: A PROCESS FOR UNDERSTANDING AND PRACTICE provides you with the tools necessary to help you become a culturally competent practitioner in today's diverse environments. This practical, relevant text provides not only the fundamentals of cultural competence but also the skills to increase cultural awareness and effective interpersonal techniques.

BAMBOO STRONG: Cultural Intelligence Secrets To Succeed In The New Global Economy

Description
A proven system to develop your Global Leadership and Cultural Intelligence (CQ), with success strategies and inspiring examples from around the world. The business leaders of today face extraordinary complexity, rapid change, and increasing diversity in their markets and workforces. And yet more than 90 per cent of global executives identify cross-cultural effectiveness as their biggest challenge. This audiobook gives you the tools and confidence to transform your business, personal, and financial performance.

Handbook of Cultural Intelligence: Theory Measurement and Application

Description
Cultural intelligence is defined as an individual's ability to function effectively in situations characterized by cultural diversity. With contributions from eminent scholars worldwide, the "Handbook of Cultural Intelligence" is a 'state-of-the-science' summary of the body of knowledge about cultural intelligence and its relevance for managing diversity both within and across cultures.The Handbook covers conceptional and definitional issues, assessment approaches, and application of cultural intelligence in the domains of international and cross-cultural management as well as management of domestic activity.

Many Colors: Cultural Intelligence for a Changing Church

Description
The United States is currently undergoing the most rapid demographic shift in its history. By 2050, white Americans will no longer comprise a majority of the population. Instead, they'll be the largest minority group in a country made up entirely of minorities, followed by Hispanic Americans, African Americans, and Asian Americans. From discussions about cultural and racial histories, to reviews of case-study churches and Christian groups that are succeeding in bridging ethnic divides, Rah provides a practical and hopeful guidebook for Christians wanting to minister more effectively in diverse settings.

Individual Cultural Intelligence

Description
RELEVANCE Organizational success in international business depends heavily on the individual's ability to manage cross-cultural interaction. There is a growing organizational demand to assess and train individual's cross-cultural flexibility and self-regulated learning ability in cross-cultural contexts. Individuals need to cope with unknown, unexpected, incomplete or unfamiliar information in cross -cultural interaction, with an increased level of cultural diversity, a decreased duration in one cultural context and a more frequent change of cultural contexts. Individuals are not able to develop adequate levels of culturespecific knowledge.

Diversity Intelligence: Integrating Diversity Intelligence alongside Intellectual, Emotional, and Cultural Intelligence for Leadership and Career Development

Description
This book analyzes the emerging concept of diversity intelligence, which values the differences in employees without attempting to make everyone alike. Organization leaders need diversity intelligence to better interact with the changing demographics in America and the global economy, by embracing differences as strengths rather than weaknesses. Without a clear understanding of diversity, leaders are not fully equipped to realize organizational goals through all employees.The author highlights the importance of integrating diversity intelligence into leadership and career development plans alongside intellectual intelligence, emotional intelligence, and cultural intelligence.

International Business Management: Succeeding in a Culturally Diverse World

Description
This textbook explores the theoretical and practical aspects of managing international business operations while also dealing with multi-cultural, multi-national and global issues of managing business expansion beyond the domestic market. A second, revised edition of Managing Internationally: Succeeding in a Culturally Diverse World, each chapter contains up-to-date material, in-depth coverage of topics, visual aids (i.e., charts, tables, etc.), and vignettes, making this new edition engaging, visually appealing and easily accessible for students taking International Business Management courses.

Cross-Cultural Design. Methods, Tools, and Users

Description
This two-volume set LNCS 10911 and 10912 constitutes the refereed proceedings of the 10th International Conference on Cross-Cultural Design, CCD 2018, held as part of HCI International 2018 in Las Vegas, NV, USA, in July 2018. The total of 1170 papers and 195 posters included in the 30 HCII 2018 proceedings volumes was carefully reviewed and selected from 4373 submissions. The 36 regular papers presented in this volume were organized in topical sections named: cross-cultural design methods and tools; cross-cultural product design; cultural Differences; and culture, emotions and design.

Building Cultural Competence: Innovative Activities and Models

Description
Reinhold Kohler shows and explains ten selected and powerful leadership enablers to motivate, develop, and manage internatFor HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence―from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence.

Cultural Psychology: Cross-Cultural and Multicultural Perspectives

Description
Culture comes in many forms. Cultural Psychology: Cross-Cultural and Multicultural Perspectives combines hard science with everyday issues to explore how the intangible forces of our cultural milieu—including the power of race, religion, class, and gender—powerfully changes the way we want, think, and do the things that we do. It covers both cross-cultural differences and multicultural issues, incorporating both approaches to tackle modern issues of diversity and living in a diverse world. Combines both cross-cultural and multicultural approaches in a single comprehensive text.

Cross-Cultural Survey Methods

Description
Since all research is in a sense comparative, it is sometimes argued that methods and requirements remain the same, no matter what country or nationality is involved. The editors of this volume contend that this philosophy is an oversimplification. Although comparative survey research builds on and benefits from best practices established in monocultural research, cross-cultural research requires methodologies which address the central issues of equivalence of measurement and comparability of findings.This book provides the first systematic, interdisciplinary and hands-on treatment of the issues of greatest saliency for comparative survey research within and across countries.

Multinational Workplaces: War of Culturally Seasoned Minds

Description
Multi-cultural workplaces in multinational enterprises (MNEs) have been found to be the providers of best team performances. Most multinational firms focus on strategies to bring cultural diversity at workplaces to improve performance. However cultural diversity at multinational workplaces also poses new challenges especially relating to friction and discomfort between team members having diverse cultural backgrounds.This book focuses on understanding this variation in ‘level of comfort’ of local dominant cultural groups with other foreign cultural groups at multinational workplaces.

Cross-Cultural Encounters in Modern World History, 1453-Present 2nd Edition

Description
One of the hallmarks of world history is the ever-increasing ability of humans to cross cultural boundaries. Taking an encounters approach that opens up history to different perspectives and experiences, Cross-Cultural Encounters in Modern World History examines cultural contact between people from across the globe between 1453 and the present.The book examines the historical record of these contacts, distilling from those processes patterns of interaction, different peoples’ perspectives, and the ways these encounters tended to subvert the commonly accepted assumptions about differences between peoples in terms of race, ethnicity, nationhood, or empire.

Cross-Cultural Management in Work Organisations

Description
Formerly rooted firmly in the domain of anthropology, the topic of culture has shifted over the last thirty-five years to become an important component of business and management as organisations have become global. As companies outsource some of their work to other countries, or as employees migrate to new locations, culture can impact upon things such as attitudes to authority, differences in communication styles and ethics, which will affect working relationships.This edition includes new examples to provide topical and engaging insight into the subject. It is suitable for all postgraduate students studying cross-cultural management or cross-cultural awareness.

Counseling the Culturally Diverse: Theory and Practice, Eighth Edition 8th Edition

Description
A brand new, fully updated edition of the most widely-used, frequently-cited, and critically acclaimed multicultural text in the mental health field.This fully revised, 8th edition of the market-leading textbook on multicultural counseling comprehensively covers the most recent research and theoretical formulations that introduce and analyze emerging important multicultural topical developments. It examines the concept of "cultural humility" as part of the major characteristics of cultural competence in counselor education and practice; roles of white allies in multicultural counseling and in social justice counseling; and the concept of "minority stress" and its implications in work with marginalized populations. The book also reviews and introduces the most recent research on LGBTQ issues, and looks at major research developments in the manifestation, dynamics, and impact of microaggressions.

Michael A. Moodian: Contemporary Leadership and Intercultural Competence : Exploring the Cross-Cultural Dynamics Within Organizations

Description
Featuring contributions from some of the world's most renowned cross-cultural management theorists and commentators, this breakthrough text explores the cross-cultural dynamics within organizations. The book examines the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence.

Organizational Behavior and Change: Managing Diversity, Cross-Cultural Dynamics, and Ethics

Description
Organizational Behavior and Change, 2e provides the reader with a contemporary, real-time, and conceptual approach to understanding organizational change through a concise presentation of current organizational behavior and models. The theme of planned change is integrated with classical organizational behavior topics throughout the text. A major premise of the book is that organizations and individuals must understand and use consultative perspectives on change in order to meet their goals.

Digital Universalism and Cultural Diversity

Description
Digital Universalism and Cultural Diversity details the concept of digital universalism as a wonderful horizon of an interconnected planet (men and objects) and the expression of a cultural hegemony that formats cultural diversity. It presents a few essential directions that are at the core of the debate between digital universalism and cultural diversity and the future perspectives to fathom. As the smartphone and its interfaces are at the center of most of our activities, it is important that we understand our behaviors and how they fuel connected digital devices. This book tackles these questions in the rapidly moving digital era.

Intercultural Communications: Connecting with Cultural Diversity

Description
Communication is the expression of our thoughts and feelings, and culture has a significant impact on how we communicate. This is why different cultural groups communicate differently.With the recent rise of globalisation and the rapid growth of multiculturalism in society, we are now required to communicate more often with people from different cultural backgrounds. When communicating, one of the biggest mistakes we make is to assume others think the same way we do.

Working in a Multicultural World: A Guide to Developing Intercultural Competence (Rotman-Utp Publishing)

Description
Measureable, data driven outcomes are not the only indicators of success in today’s multicultural and globalized workforce. How employees interact with their colleagues and customers is also a significant factor in their career development.Luciara Nardon draws on her extensive research and international experience to guide employees and managers through the ambiguous and uncertain waters of today’s multicultural workplace.

Understanding and Managing Diversity: Readings, Cases, and Exercises

Description
Understanding and Managing Diversity uses applications to clarify the complexity of a diverse workforce, and explains how it can be used as an organizational asset. This text also provides students with a wide range of expertise—from the perspective of experienced interdisciplinary instructors (business, psychology, economics, theology, law, politics, history, etc.) to practitioners (diversity trainers, corporate managers, etc.).

Diversity in the Classroom: A Casebook for Teachers and Teacher Educators

Description
This casebook is part of a nationwide effort to capture and use practitioner knowledge to better prepare teachers for the reality of today's classrooms, given a student population vastly different from that of even a decade ago. Consciously designed to provoke engaging and demanding discussion, the cases presented here are candid, dramatic, highly readable accounts of teaching events or series of events. Set in three of the nation's most diverse cities -- San Francisco, Los Angeles, and Phoenix -- the cases offer problem-based snapshots of on-the-job dilemmas. The teacher-authors discuss topics that generate heated interchange and run the risk of polarizing opinions and creating defensive assumptions, particularly those dealing with bias, race, and class. These issues, plus cultural behaviors and socioeconomic circumstances have important implications for classroom practices. By examining such issues, the editors hope that educators will see -- and act on -- the need for a greater variety of teaching styles, distribution of opportunities, and educational access for all students.

Managing Diversity and Inclusion: An International Perspective

Description
Managing Diversity and Inclusion: an International Perspective is a hotly anticipated new text that has been written by an international team of experts and offers an in-depth and contextual account of enduring, contemporary and cutting edge theories and approaches to diversity and inclusion management. The book uniquely situates UK and European policies and practices of various dimensions of diversity firmly within the global context through an international and cross-cultural range of case studies and considers how national contexts have shaped the field.

Diversity and Inclusion in Sport Organizations: A Multilevel Perspective

Description
Diversity and Inclusion in Sport Organizations: A Multilevel Perspective is a comprehensive introduction to the ways in which people differ―including race, gender, age, mental and physical ability, appearance, religion, sexual orientation, and social class―and the importance of these differences for sport organizations. It offers strategies for managing diversity in work and sport environments and provides an overview of diversity training that can be implemented in the workplace. Grounded in research and theory and outlining best practice, this fully updated and revised edition includes more international examples and expanded coverage of topics, such as critical disability studies, women of color, and lesbian, gay, bisexual, transgender, queer, intersex issues, as well as useful teaching and learning features in every chapter and additional online resources. This is important reading for students working in the fields of sport business, sport management, sport development or sport coaching, HR management in sport, sport in society, sport participation, ethical leadership in sport, or introductory sport management courses.

Gender, Careers and Inequalities in Medicine and Medical Education: International Perspectives (International Perspectives on Equality, Diversity and Inclusion)

Description
The terms gender, careers and inequalities were chosen to delineate the conceptual framework of this book - the second volume of a new series focused on equality, diversity and inclusion issues. Each of the concepts adds to a different and unique dimension to the study of medicine and medical education. Gender allows for a reading of power and exclusion of women in medicine and medical education. Careers and inequalities draw attention to the multiplicity of factors that influence women's participation in the medical profession including the interconnectedness of gender, race, ethnicity, age, sexuality, creed and disability in the workplace. Scholars bring insights from across disciplines of social sciences, including sociology, medical anthropology, psychology, and human resources management and have been encouraged to provide cross-national and multi-dimensional insights through comparative analysis.

Practical and Theoretical Implications of Successfully Doing Difference in Organizations (International Perspectives on Equality, Diversity and Inclusion)

Description
Organizations need not sacrifice workplace diversity in the quest for positive global reputation and profit. On the contrary, attention to social identity 'difference' in the workplace drives organizations in deep, far reaching and measurable ways. Practical and Theoretical Implications of Successfully Doing Difference in Organizations critically interrogates power and meanings of 'difference,' suggests avenues for building theory about 'difference,' and offers reasons why real commitment to diversity is needed; an endeavor that requires conscious and sustained effort. Donnalyn Pompper has spent over 15 years teaching, researching, and publishing about social identity dimensions in the workplace and in media representations. She offers a multidisciplinary approach to considering social identity intersectionalities at work. This is a core stand-alone book for organizational communication, business/management, research methods, classes of advanced undergraduate and graduate students , as well as a font of practical advice for organizations' managers. User-friendly chapters include applied sidebars, key term definitions, and questions for critical thinking and personal reflection.

Race Discrimination and Management of Ethnic Diversity and Migration at Work: European Countries' Perspectives (International Perspectives on Equality, Diversity and Inclusion Book 6)

Description
Race Discrimination and Management of Ethnic Diversity and Migration at Work analyses perspectives from nine countries: France, Germany, the United Kingdom, Ireland, the Netherlands, Norway, Italy, Cyprus and Greece. Each country-focused chapter examines the historical context surrounding diversity, equality, racism and discrimination, along with facts and statistics about ethnicity in society and at work. Chapters then investigate the discourse and measures deployed at the national and organisational levels to combat race discrimination and their effects, and each provides a country-specific case study. The book concludes with a reflection on the development of equality legislation in the EU and its impact on racial equality at the workplace.

The Strength of Difference: Itineraries of Atypical Bosses (International Perspectives on Equality, Diversity and Inclusion Book 5)

Description
Bosses and managers from atypical backgrounds have succeeded in avoiding socially pre-determined outcomes by turning their differences into resources. This did not, however, mean that they became "normal". They are leaders, but they remain excluded from convened social positions. This distance leads them to listen, to look upon, and to analyse their environments, their pasts and their relations with others much more than "normal" people do. Furthermore, this distance facilitates entrepreneurial risk-taking and the creation of networks, complicity and solidarity. It requires the mobilization of extraordinary social intelligence. This book describes the processes through which stigma can be mastered, if not forgotten. It also explains that the position of outsiders, in the broadest meaning of the term, translates the social experiences of all those who belong to several worlds, and who find themselves condemned simultaneously to engagement and detachment

Class Action: Desegregation and Diversity in San Francisco Schools

Description
Class Action is the first book to present a comprehensive political history of post-Brown school desegregation in San Francisco. Quinn illuminates the evolving relationship between jurisprudence and community-based activism and brings a deeper understanding to the multiracial politics of urban education reform. He responds to recent calls by scholars to address the connections between ideas and policy change and ultimately provides a fascinating look at race and educational opportunity, school choice, and neighborhood schools in the aftermath of Brown v. Board of Education.

Education, Law and Diversity: Schooling for One and All?

Description
This new edition provides updated analysis from a legal perspective, on how the education system responds to social diversity and how the relevant socio-economic rights of individuals and groups are affected. It spans wide-ranging areas of educational provision: types of school (including faith schools), the school curriculum, choice of school, and duties towards children with special needs and disabilities. It retains, and updates, areas of debate in the book, such as those concerned with multiculturalism and children's rights. It continues to focus on England but also makes reference to other jurisdictions within the UK and internationally. It is essential reading for anyone interested in the legal challenges facing education in England today.

Popular Culture, Voice and Linguistic Diversity: Young Adults On- and Offline (Language and Globalization)

Description
This book analyses the language practices of young adults in Mongolia and Bangladesh in online and offline environments. Focusing on the diverse linguistic and cultural resources these young people draw on in their interactions, the authors draw attention to the creative and innovative nature of their transglossic practices. Situated on the Asian periphery, these young adults roam widely in their use of popular culture, media voices and linguistic resources. This innovative and topical book will appeal to students and scholars of sociolinguistics, applied linguistics, cultural studies and linguistic anthropology

Torah and Nondualism: Diversity, Conflict, and Synthesis

Description
orah and Nondualism is a commentary on the Torah, or Pentateuch, meaning “five books,” written in the form of five essays―one for each book. It reconciles modern biblical scholarship with the Jewish hermeneutical techniques recorded in the Zohar and shows that the meanings these interpretive techniques reveal are so consistent and illuminating throughout the Bible that they must have been intended by its redactors. By combining these traditional methods with modern insights, the book uncovers hidden themes in the Bible that other commentaries have overlooked.

The SAGE Handbook of Inclusion and Diversity in Education

Description
This handbook examines policy and practice from around the world with respect to broadly conceived notions of inclusion and diversity within education. It sets out to provide a critical and comprehensive overview of current thinking and debate around aspects such as inclusive education rights, philosophy, context, policy, systems, and practices for a global audience. This makes it an ideal text for researchers and those involved in policy-making, as well as those teaching in classrooms today.

Trajectories and Origins: Survey on the Diversity of the French Population

Description
This book provides the main findings of a ground-breaking survey on immigrants and the second generation in France. The data, collected from more than 20, 000 persons representative of the population living in France, offer invaluable insights into the trajectories and experience of ethnic minorities. The book explains how France has been an immigrant-receiving country for over a century and how it is now a multicultural society with an unprecedented level of origin diversity. While immigrants and their descendants are targets of clichés and stereotyping, this book provides unique quantitative findings on their situation in all areas of personal and working life.

Class Inequality in the Global City: Migrants, Workers and Cosmopolitanism in Singapore (Global Diversities)

Description
In striving to become cosmopolitan, global cities aim to attract highly-skilled workers while relying on a vast underbelly of low-waged, low status migrants. This book tells the story of one such city, revealing how national development produces both aspirations to be cosmopolitan and to improve one's class standing, along with limitations in achieving such aims. Through the analysis of three different groups of workers in Singapore, Ye shows that cosmopolitanism is an exclusive and aspirational construct created through global and national development strategies, transnational migration and individual senses of identity. This dialectic relationship between class and cosmopolitanism is never free from power and is constituted through material and symbolic conditions, struggles and violence. Class is also constituted through 'the self' and lies at the very heart of different constructions of personhood as they intersect with gender, race, sexuality, ethnicity and nationality.

Religion, Gender and Citizenship: Women of Faith, Gender Equality and Feminism (Citizenship, Gender and Diversity)

Description
How do religious women talk about and practise citizenship? How is religion linked to gender and nationality? What are their views on gender equality, women's movements and feminism? Via interviews with Christian and Muslim women in Norway, Spain and the UK, this book explores intersections between religion, citizenship, gender and feminism.

Diversity Competence: Cultures Don’t Meet, People Do

Description
In today's world many people live, learn and work in international and multicultural environments. Intercultural communication has become an important topic in many fields of work and study. Given the complexities of globalization, knowledge of cultures and cultural differences is rarely sufficient. In this book, interpersonal communication forms the point of departure: the meeting of people, not of cultures. The authors describe what diversity competence entails: which processes, challenges and skills are relevant in a "superdiverse" world. They demonstrate how the TOPOI model (a systemic framework of points of attention and interventions for diversity-sensitive communication) offers an inclusive, communicative approach to analyzing and addressing potential miscommunication.

Conducting an Institutional Diversity Audit in Higher Education: A Practitioner's Guide to Systematic Diversity Transformation

Description
Implementing systematic diversity transformation requires embracing all aspects of diversity―gender, sexual orientation, disability, gender identification, and other salient characteristics of difference―as well as race and ethnicity. This book lays out a framework for systematic and sustained diversity process that first recognizes that too many diversity initiatives have generated more statements of intent than actual change, and that audits conducted by outside bodies frequently fail to achieve buy-in or long-term impact, and are costly endeavors. The authors’ framework identifies nine dimensions that need to be addressed to achieve a comprehensive audit that leads to action, describes the underlying research-based practices, and offers guidance on ensuring that all relevant voices are heard. The process is designed to be implemented by and within the institution, saving the considerable expense of outside consulting and design. In addition, it offers flexibility in the timing and sequence of implementation, and provides the means for each institution to interrogate its unique circumstances, context, and practices.

Diversity Beyond Lip Service: A Coaching Guide for Challenging Bias

Description
The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La'Wana Harris's Inclusion Coaching method helps people realize that sharing power isn't the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter--people believe in diversity until they feel that they have to give something up. How do we talk them through this shift?

HBR's 10 Must Reads on Diversity (with bonus article "Making Differences Matter: A New Paradigm for Managing Diversity" )

Description
If you read nothing else on promoting diversity and realizing its benefits, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you create a culture that seeks and celebrates difference.

Diverse Stories from the Middle East

Description
Throughout the course of history, the world has had misinterpretations about the Middle East and what life is like there. The World Cultures class at The Haverford School has spent the entire year researching cultures around the world and has devoted an entire unit to the Middle East. The eighth grade class draws on their cumulative knowledge to debunk some of the delusions people have about it. The boys explain how false beliefs can be dangerous, offensive, and lead to tension.

The Politics of Peacebuilding in a Diverse World: Difference Exposed

Description
This book challenges the understanding of ‘difference’ in the field of peacebuilding and offers new ways to consider diversity in the context of international interventions.International peacebuilding as a practice and academic field has always been embroiled in the ‘problem’ of difference. For mainstream scholars and policy-makers, local views, histories, and cultural codes are often seen as an obstacle on the way to peace. For critical scholars, international interventions have failed because of the very superficial attention given to the needs, values, and experience of the people in post-conflict societies. Yet the current proposals of hybrid peace and emancipation seem to reproduce Eurocentric lenses and problematic binaries. This book thus makes a major contribution to the field of critical peacebuilding by revisiting the ‘problem’ of difference.