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Drawing on research from 30,000 individuals and their practical experience as intercultural management consultants, the authors provide insights into the broader landscape of intercultural management...
Category: Management

Carol Wall, a white woman living in a lily-white neighbourhood in Middle America, was at a crossroads in her life. Her children were grown; she...
Category: Race

Students with a strong grasp of the complete conceptual framework of OB theories have a greater understanding of its managerial implications, as well as their...
Category: Management

Written for students studying intercultural communication for the first time, this textbook gives a thorough introduction to inter- and cross-cultural concepts with a focus on...
Category: Communication & Branding

For courses in Success/Orientation, Diversity (ie. Managing Diversity), Race and Ethnic Relations, Cultural Diversity in the Workplace, Multiculturalism and Inclusion (ie. leadership, group dynamics, teaching,...
Category: Diversity & Inclusion

NEW YORK TIMES BESTSELLER • This instant classic explores how we can change our lives by changing our habits. NAMED ONE OF THE BEST BOOKS OF...
Category: Our Reading List, Understanding Human behavior

ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES presents organizational communication from both a communication and managerial perspective. Professor Miller's clear writing style and consistent use of examples...
Category: Communication & Branding

RELEVANCE Organizational success in international business depends heavily on the individual’s ability to manage cross-cultural interaction. There is a growing organizational demand to assess and...
Category: Communication, Management

The internationalization of business via the process of globalization has brought issues of culture to the forefront of management thinking. Although culture is by no...
Category: Management

Assimilating ain’t easy. Eddie Huang was raised by a wild family of FOB (“fresh off the boat”) immigrants—his father a cocksure restaurateur with a dark...
Category: Transition

In the long-awaited second edition of Basic Concepts of Intercultural Communication, Milton J. Bennett provides a comprehensive overview of the field from a constructivist perspective....
Category: Communication & Branding

The key to success in life and business is to become a master at Conversational Intelligence. It’s not about how smart you are, but how...
Category: Communication & Branding, Our Reading List

What nobody will ever tell you about succeeding in Canada! Matt Adolphe, an internationally-experienced communication expert, explains why certain behaviours don t work in Canada...
Category: Country Specific, Latest Books

The purpose of this book is to provide further awareness of many situations and types of misunderstandings, both within and in cross-cultural settings, focusing on...
Category: Communication

Communication across Cultures explores how cultural context affects the use and (mis)interpretation of language. It provides an accessible and interdisciplinary introduction to language and language...
Category: Communication & Branding

In bestsellers such as Leading with Cultural Intelligence and Serving with Eyes Wide Open, David Livermore has taught readers how to develop their cultural intelligence,...
Category: Diversity & Inclusion

All cultures appear to share the belief that they do things ‘correctly’, while others, until proven otherwise, are assumed to be ignorant or barbaric. When...
Category: Management

The Handbook of Multicultural Mental Health, Second Edition, discusses the impact of cultural, ethnic, and racial variables for the assessment, diagnosis, treatment, service delivery, and development of...
Category: Diversity & Inclusion, Race

Unique in its focus, methodology, and impact, Strategic Leadership Across Cultures: The GLOBE Study of CEO Leadership Behavior and Effectiveness in 24 Countries is a must-have for...
Category: Leadership

Flying blind with customers, colleagues, collaborators or competitors? Frustrated by misunderstandings or conflicts with other organizational silos or cultures? Learn the #1 skill: how to...
Category: Management, Teams

“The best-selling author’s creativity is evident throughout. . . . A lively tour through the impulses that cause many of us to cheat, the book...
Category: Communication, Our Reading List

A fresh approach to the old problem of "diversity fatigue" Trevor Wilson, global diversity strategist and visionary leader, presents a fresh, new management model that...
Category: Diversity & Inclusion, Leadership

Growing number of MNCs have been attracted to India and many more are planning to enter India. This research work seeks to analyze the experience...
Category: Human Resource, Management

Encountering Morocco introduces readers to life in this North African country through vivid accounts of fieldwork as personal experience and intellectual journey. We meet the contributors...
Category: Country Specific

The culmination of six years of research and development, The Work of Leaders presents a simple structure that neatly captures the complexity of contemporary leadership. The goal...
Category: Leadership, Our Reading List

The best leaders know how to communicate clearly and persuasively. How do you stack up?If you read nothing else on communicating effectively, read these 10...
Category: Communication, Latest Books

Your go-to guide for building and maintaining champion level teams and then leading your team to the peak level of success regardless of the field...
Category: Our Reading List, Teams

The five steps to successful selling, negotiating, and managing multi-culturallySay Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies...
Category: Communication

Most teams underperform. Yours can beat the odds. If you read nothing else on building better teams, read these 10 articles. We’ve combed through hundreds...
Category: Latest Books, Teams

Learn why bad decisions happen to good managers―and how to make better ones. If you read nothing else on decision making, read these 10 articles....
Category: Decision Making, Latest Books

Small Business Management in Cross-Cultural Environments is one of very few books to take the cross-cultural context as an opportunity to analyse and discuss the key...
Category: Management

The Matrix Model Management System is a much-needed framework for cross cultural expertise. The field-tested Matrix System is an innovative tool for story-based communication, conflict...
Category: Communication, Conflict, Management

This book is the first to bring together research material from different communities, Computer Science and especially Artificial Intelligence, and Social Sciences, e.g. Anthropology, Social Psychology,...
Category: Communication & Branding, Psychology & Counselling

This volume presents the reader with a stimulating tapestry of essays exploring the nature of personal autonomy, self-determination, and agency, and their role in human...
Category: Psychology

Even in a world made smaller every day by the Internet and social media, we sometimes experience culture shock when interacting with others. Fortunately for...
Category: Communication & Branding, Conflict

In a bestselling work of profound and lasting importance, the late Albert Hourani told the definitive history of the Arab peoples from the seventh century,...
Category: Our Reading List, Understanding our world

Opportunities and Challenges of Workplace Diversity teaches readers to uncover and understand the complexities of managing diversity through a unique dialogue of opportunity. Through its...
Category: Diversity & Inclusion

Constant, continuing, and cataclysmic change is causing a major crisis within business organizations today. Faced with constantly advancing technology, unpredictable market shifts, intense global competition,...
Category: Diversity & Inclusion

Using revealing stories from complex situations he has been involved in all over the world - the Middle East, South Africa, Europe, India, Guatemala, the...
Category: Our Reading List, Understanding Human behavior

This book explores the communication challenges faced by parents as they raise children who are bi-cultural, multi-cultural, or are adopted from a heritage other than...
Category: Communication & Branding

With the increase of globalization of business and industry, IT products and services are often produced and marketed across geographical cultural boundaries without adequate consideration...
Category: Technical

Short-term mission trips are great ways to impact the kingdom. Yet they can lack effectiveness because of mistakes or naiveté on the part of participants....
Category: Education, School & Teaching

Since the 1990s, a transformation has occurred within the role of human resources departments. HR professionals are being called upon to help determine priorities in...
Category: Human Resource

Practical negotiating skills, including those needed for cross-cultural negotiations have long been taught in classrooms, along with some of the theory that underpins them. Most...
Category: Communication

Cross-Cultural Management Textbook is a practical course-book that synthesizes in a practical way contemporary cross-cultural communication and management knowledge for students and professionals. It is the...
Category: Management

CULTURAL AGILITY Succeeding in today’s global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around the world, irrespective of country...
Category: Human Resource, Management

Diploma Thesis from the year 2007 in the subject Business economics - Offline Marketing and Online Marketing, grade: 1, Berlin School of Economics, language: English,...
Category: Communication

For college administrators, diversity trainers, study abroad educators, HR directors, and corporate trainers, this book provides a cutting-edge framework and an innovative collection of ready-to-...
Category: Human Resource

You may recognize the statement on the back cover of so many textbooks concerning the global environment of commerce--'to help you understand and appreciate the...
Category: Management

Cross-Cultural Analysis is the sequel to Culture′s Consequences, the classic work published by Geert Hofstede, one of the most influential management thinkers in today′s times....
Category: Cross Cultural, Diversity & Inclusion

Seminar paper from the year 2012 in the subject Psychology - Work, Business, Organisational and Economic Psychology, grade: 1,0, European University Viadrina Frankfurt (Oder) (Intercultural...
Category: Teams

What makes being a global business leader today such a complex task? It’s more than mastering your knowledge of various geographies and cultures, though that...
Category: Leadership

Lia Lee was born in 1982 to a family of recent Hmong immigrants, and soon developed symptoms of epilepsy. By 1988 she was living at...
Category: Diversity & Inclusion

The Handbook of Intercultural Discourse and Communication brings together internationally-renowned scholars from a range of fields to survey the theoretical perspectives and applied work, including example...
Category: Communication & Branding

This study focuses on the many dimensions of cultural intelligence (CQ); during the study, a detailed framework of CQ Dimensions was constructed that later was...
Category: Cultural Intelligence, Diversity & Inclusion

Hogan's updated fourth edition of FOUR SKILLS OF CULTURAL DIVERSITY COMPETENCE: A PROCESS FOR UNDERSTANDING AND PRACTICE provides you with the tools necessary to help...
Category: Diversity & Inclusion

The theme of this new edition of Cross-Cultural Business Behavior is CHANGE. First of all, cultures change. In markets around the world, business behavior is...
Category: Management

The book offers an introduction to cross cultural management through an exploration of the major theories that have been developed in the fields of business...
Category: Management

Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all...
Category: Leadership, Our Reading List

This book outlines the particulars of cross-cultural management and is a guidebook for international managers. The book not only discusses the general aspects of how...
Category: Management

Content preparation is an integral part of the usability equation: it answers the question of what information is needed for effective decision making. Once content...
Category: Decision Making

Sustainable growth happens gradually! Here you will find the resources to stimulate reproductive growth among the people you serve. The first edition of this book...
Category: Communication & Branding

Ten years after the worldwide bestseller Good to Great, Jim Collins returns withanother groundbreaking work, this time to ask: why do some companies thrive inuncertainty, even...
Category: Organizational Culture and Consulting, Our Reading List

In his mega bestseller, Thinking, Fast and Slow, Daniel Kahneman, the renowned psychologist and winner of the Nobel Prize in Economics, takes us on a groundbreaking...
Category: Our Reading List, Understanding Human behavior

Essentials of Cross-Cultural Counseling is a brief, supplemental book derived from the International Handbook of Cross-Cultural Counseling. Edited by a high-profile team with international expertise,...
Category: Psychology & Counselling

What is global leadership? It turns out that many companies around the world are missing a key point: that global leadership is distinctly different from...
Category: Leadership

As an award-winning author and global business leader, David Livermore applies his social science and cultural intelligence (CQ) expertise to teach others how to thrive...
Category: Leadership, Management

Praised by Business Week as "invaluable political and psychological profiles of each nationality ... a wonderfully entertaining view of others as well a ourselves" and...
Category: Country Specific, Management

Organizational culture is a quiet, but driving, influence on our perception of a company, whether as a consumer or as an employee. For instance, we...
Category: Management

What can we learn about management ethics from other cultures and societies? In this textbook, cross-cultural management theory is applied and made relevant to management...
Category: Management

“This is an invaluable resource for college administrators and faculty. As today’s elected leaders and media shout past one another, our next generation needs to...
Category: Coaching & Facilitating, Diversity & Inclusion

Managing people is fraught with challenges―even if you're a seasoned manager. Here's how to handle them. If you read nothing else on managing people, read...
Category: Latest Books, Management

The fight for survival is real. You serve-or are preparing to serve-in the spiritually desolate areas of our world. The elements you face each day...
Category: Religion & Spirituality

The Handbook of Critical Intercultural Communication aims to furnish scholars with a consolidated resource of works that highlights all aspects of the field, its historical inception,...
Category: Communication & Branding, Latest Books

Go from being a good manager to an extraordinary leader. If you read nothing else on leadership, read these 10 articles (featuring “What Makes an...
Category: Latest Books, Leadership

This eye-opening reader explores how communication values and styles can be similar or different for members of various cultures and communities. INTERCULTURAL COMMUNICATION: A READER...
Category: Communication & Branding

Globalisation makes our world appear smaller: it is easier to connect, communicate and do business with people all over the world. But cultural differences remain...
Category: Management

The purpose of this book is to outline the important ideas of cultural intelligence and the steps that must be considered and then practiced to...
Category: Leadership

The need for a "master level" of coaching has never been greater in the global economy and interconnected world in which we live. Global Coaching inspires managers...
Category: Coaching & Facilitating

This book aims to provide a detailed, step-by-step programme to enable smooth cross-cultural integration in the hospitality industry, simultaneously offering a way to improve the...
Category: Coaching & Facilitating

The United States is currently undergoing the most rapid demographic shift in its history. By 2050, white Americans will no longer comprise a majority of...
Category: Religion & Spirituality

Sweeping the globe from Seoul to Amsterdam, London to Japan, American Citizen, Global Citizen is now being released for the first time in the United...
Category: Country Specific

Updates key theories of intercultural communication Explores the ways in which people communicate within and across social groups around three themes. These include identity, Othering, and representation...
Category: Communication & Branding

Do you want to improve your relationships and experience lasting personal change? Join Curt Thompson, M.D., on an amazing journey to discover the surprising pathways...
Category: Our Reading List, Understanding Human behavior

The revolutionary study of how the place where we grew up shapes the way we think, feel, and act-- with new dimensions and perspectives Based...
Category: Diversity & Inclusion, Management

The twenty-first century has brought the perfect storm of conditions to create substantive global instability. This contemporary operating environment (COE) is characterized by complexity, ambiguity,...
Category: Communication & Branding, Management

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an...
Category: Management, Transition

And, as multinational corporations (MNCs) and Transnational Corporations (TNCs) spread their wings across nations with numerous employees of different nationalities, with their different cultures, different...
Category: Management

Drawing on postcolonial theory this text offers a critique of international management. It argues that such disciplines are Western discourses and exhibit historical and current...
Category: Management

You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make...
Category: Leadership, Our Reading List

“Tribal Leadership gives amazingly insightful perspective on how people interact and succeed. I learned about myself and learned lessons I will carry with me and reflect...
Category: Leadership

Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans, and Germans all in the same day, while others are...
Category: Leadership

Written in a highly accessible style and in four parts, this book provides rapid and authoritative access to current ideas and practice in intercultural communication....
Category: Intercultural Communication

International Handbook of Cross-Cultural Counseling: Cultural Assumptions and Practices Worldwide has been selected as the recipient of the 2010 Ursula Gielen Global Psychology Book Award as the book...
Category: Psychology & Counselling

Without ethnography, cross-cultural comparison would not be possible. But without cross-cultural comparison, we would know nothing of what may be universal or variable across human...
Category: Education, School & Teaching, Latest Books

Cultural intelligence is defined as an individual's ability to function effectively in situations characterized by cultural diversity. With contributions from eminent scholars worldwide, the "Handbook...
Category: Intercultural Communication, Management

Communication styles and patterns differ vastly among people from different cultures. Every culture has a "communication style norm" and when that style mixes with another,...
Category: Communication & Branding

Whether you run a giant corporation or work in a small business, it’s more than likely that you regularly deal with people of different cultures―from...
Category: Management

As the speed of globalization increases, as companies become flatter, as firms engage in temporary organizations from joint ventures to alliances, and as more business...
Category: Leadership

Twenty-first-century society is diverse, and Christians must be able to understand other cultures and communicate effectively between and among them. Following up on the bestselling...
Category: Communication & Branding